Refund & Ticket Policy

We understand that plans can change, and we aim to offer flexibility while ensuring the sustainability and quality of our live training events.

1. Refund Eligibility

Refund requests must be submitted in writing via email to the organiser.
A 50% refund of the ticket price will be granted only if the request is made not lessthan 30 days prior to the event date.
This policy reflects upfront commitments made for venue bookings, staffing, and event preparation.

2. Processing Time

Approved refunds will be processed within 90 days from the date of confirmation. This is to ensure there are no overlaps. 

3. Ticket Transfers (Recommended Option)

Before requesting for refund, if you are unable to attend, your ticket is fully transferable to another participant.  You may resell your ticket at full price, regardless of whether it was originally purchased under early bird or group pricing.

We strongly encourage this option as it ensures continuity for both participants and event operations.

4. Emergencies & Alternative Options
In the case of unforeseen circumstances or emergencies, instead of requesting a refund, you may:

Transfer or resell your ticket, or
Attend a future training date, subject to availability.
Future dates will be announced on our official page:
facebook.com/clarityawarenesscoaching

5. Non-Refundable Situations

No refunds will be issued for:
Requests made within 30 days of the event
No-shows or failure to attend
Change of mind

6. Responsibility & Fair Use

By purchasing a ticket, participants acknowledge that event logistics involve advance commitments and coordination.

We ask that participants make reasonable efforts to:

Transfer or resell their ticket, or
Attend an alternative session before requesting a refund.

7. Right to Refuse Future Transactions

To maintain fairness and operational integrity, the trainer, associated training providers, brand partners, licensors, and vendors reserve the right to decline future transactions with participants who request refunds without attempting the available alternatives (transfer, resale, or future attendance).

This measure is not punitive but ensures that events can continue to be delivered at a high standard for all participants.

Summary

Our goal is to balance flexibility with responsibility. By offering transfer and resale options, we aim to ensure that your investment remains valuable while allowing us to deliver a consistent, high-quality training experience.